Where are you located?
We are an online store based in Johannesburg.
Can I Collect My Order?
As we are an online store only, all orders are delivered via Courier and are unable to be collected.
Are you able to order certain products for me?
Unfortunately we are unable to offer custom orders.
Can you put a product aside for me until a later date?
Unfortunately, we don’t put products aside but do offer a payment plan with Payfast & Stitch Express which you can select at checkout.
Are all the products you sell authentic and original?
YES! All our products are guaranteed to be 100% original branded products procured directly from the manufacturers or authorized distributors. Beware of copies and imitations! If you have verifiable evidence that any product you buy from us is fake or not original we will gladly refund you, subject to our return and refund policy.
Are any of your products expired?
NO, All of our products are well within their dates of expiry.
What Shipping Options do you offer?
Please see shipping options here
How quickly do you ship orders?
99% of our orders ship within 24hrs but can take up to 48hrs Mon-Friday (Excluding Puplic Holidays)
Can I select a specific time for my order to be delivered?
We can request that the courier deliver at a certain time but cannot guarantee it as they have their own routes and times planned. If you would like to request this, please contact the courier directly once you have received your email with tracking details from us.
What is your return policy?
Please visit our return and refund policy page here.
Do you work with any Bloggers/ Influencers or offer Sponsorships?
We are not working with any Bloggers/Influencers at this time or offering any sponsorships.